As Insulin is temperature sensitive, all orders will be shipped via Canada Post and a flat rate of $29.99 USD charge will apply. A signature is required to sign for the package as well.

PharmaServe holds no responsibility, in its entirety, on ensuring orders are delivered to its destination on time. The responsibility, in full, is transferred to the customer once an order has shipped.

Insulin orders require a signature. If a signature is unavailable upon time of delivery, the medicine may have to be picked up at the local post office. If the medicine is unclaimed and shipped back to sender, it is at the customers expense with no refunds.

All diabetic supplies and oral-based medication will have a flat shipping rate of $14.99 USD

To have better control of shipments, all insulin orders will ship out between Monday to Thursday.

Shipping Insulin from Canada can take as low as 4 business days and as long as 10 business days (during busy periods) to reach the US.

US Customs can choose to randomly inspect your package and this will cause delays in delivery. We also recommend placing your refill orders in advance during the holiday season to avoid any seasonal delays.